Contact

The Children's Aid Society of London & Middlesex (CASLM) is located in Middlesex County, London, Ontario, Canada. 

OUR OFFICE WILL BE CLOSED: Dec. 24, 25, 26, 31, 2024 and Jan. 1, 2025.

AFTER-HOURS SERVICE: Starting
January 6, 2025, the number to our After-Hours Service (519-858-5998) will no longer be available.  The Society’s After-hours service can be reached through our main phone number 519-455-9000 and press ”5” to be connected with an After-Hours Worker. 

Office and Mailing Address:
1680 Oxford Street East
P.O. Box 7010
London ON, CANADA
N5Y 5R8

Main Telephone During Office Hours: 519-455-9000 (8:30 am to 4:30 pm Monday to Friday)
After Office Hours Telephone until Jan. 6, 2025: 519-858-5998
Facsimile: 519-455-4355
Toll Free: 1-888-661-6167

General Email: [email protected] 

- Please consider calling us when reporting your concern rather than email.
- If you have a legal document that you are required to serve on the Society, email: [email protected]
- If you require Record Disclosure related to a CYFSA matter that is currently before the Court, email: [email protected]
Please identify if you require information or assistance in french. N'hésitez pas à nous demander si vous avez besoin d'informations ou d'assistance en français.

Resolving Service Complaints

The CASLM is committed to the best possible service for children, youth and families. If you have a service concern or complaint, we want to work with you to resolve the issue. Click here for the page under Accountability with more information. 

Speakers Bureau

Contact us at 519-455-9000 ext. 2610 or [email protected] to request a presenter on following topics.
General Overview: CASLM services and role in child welfare and protection
Duty to Report: Public and Professional
•  Recognizing the signs of abuse and neglect
Foster & Adopt
Volunteering

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